The role holder is responsible for overseeing the development and implementation of policy and regulations that governs the national payment systems as well as data collection and analysis of the performance and health of payment systems in Kenya.

Strategic Responsibilities
1. Work effectively as part of the middle management to deliver on the Key Result Areas and demonstrates competencies of his/her role.
2. Contribute as appropriate to the performance of National Payment Systems function and to the overall achievement of CBK’s strategic objectives.
3. Supervise the staff in the section to ensure the section delivers its mandate.

Technical and Operational Responsibilities
1. Oversee the design and coordination of BPS engagement with local and global stakeholders and central banks on emerging issues in the payments space, domestically and internationally.
2. Oversee implementation of an integrated information management system for electronic submission (EDW) and processing of NPS returns.
3. Carry out research and analysis on emerging issues in the national payments systems.
4. Continually review the NPS policy framework
5. Continually review NPS laws and regulations
6. Design policy and frameworks that enable discharge of CBK payments mandate.
7. Carry out sensitization on new payment policy initiatives.
8. Identify new areas for inclusive financing and recommend actions for policy formulation.
9. Coordinate all activities related to financial inclusion within the Division.
10. Monitor industry developments.
11. Ensure that data received is processed and required standard reports generated.
12. Update the statistics on the CBK website
13. Supervise the staff in the section and monitor progress using appraisals.
14. Oversee the identification of capacity building staff needs in the Section to enable the staff deliver on their performance targets.
15. Any other roles and responsibilities that may be assigned.

1. Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science or related field of study.
2. Professional qualifications in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.

At least ten (10) years’ work experience in Payments & Banking Policy and Operations, Financial Services, Economics, Accounting or similar operations, with at least five (5) years in a supervisory/managerial capacity.

Technical Competencies
1. Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
2. Strong SQL skills, ability to perform effective querying involving multiple tables and sub-queries.
3. Understanding of and experience using analytical concepts and statistical techniques- hypothesis development, designing tests, analysing data and drawing conclusions.
4. Demonstrated experience building and leading quantitative analyses as well experience building response and risk models.
5. Knowledge and understanding of Banking laws and regulations.
6. Good understanding of Central Banking operations.
7. Knowledge and understanding of Economic issues both local and international.
8. Advanced IT skills.
9. Experience working with large data sets and advanced analytical tools, programs and systems.

Behavioral/ General Competencies
1. Leadership and people management including performance management, coaching & mentoring - Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
2. Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
3. Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
4. Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
5. Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
6. Critical and analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
7. Risk management- ability to identify departmental risks and develop mitigating measures.
8. Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
9. Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
10. Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
11. Resilience - Ability to withstand operational challenges and maintain momentum.
12. Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
13. Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
14. Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
15. Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
16. Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines

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