The role holder assists the Head of SWIFT Services in the management of SWIFT related matters to ensure availability and accessibility of SWIFT to the approved users, and to implement projects related to enhancing SWIFT usage in the country.

Strategic Responsibilities
1. Support the SWIFT team in the implementation of SWIFT upgrades at CBK the latest technology and related cyber security programs.
2. Assist in coordinating the implementation of SWIFT-related developments for the SWIFT community in Kenya.

Technical and Operational Responsibilities
1. Contribute to the achievement of the functions and responsibilities of the SWIFT Services Section to ensure availability, safety, efficiency, effectiveness of the CBK payment systems.
2. Ensure SWIFT comply with the National Payment System laws other relevant standards.
3. Keep abreast with payment risks including cyber risks and other risks and ensure an adequate payment risk management framework is in place.
4. Monitor impact of payment systems upgrades.
5. Assist in the organizing SWIFT regional and global events.
6. Respond to audit and oversight issues on SWIFT system.

Other Responsibilities
1. Participate in stakeholder committees and meetings.
2. Oversee training of new participants on SWIFT to ensure effective service delivery.

1. Bachelor’s Degree in a relevant field e.g. Computer Science, IT, Banking or Business Administration.
2. Professional qualifications and memberships are an added advantage.

At least five (5) years working in NPS, Banking Services, IT Payment System support or similar roles.

Technical Competencies
1. Accounting and financial management skills.
2. Sound knowledge and experience in the operating frameworks for CBK including Monetary policy framework and implementation methods.
3. Risk Management-experience in identifying departmental risks, implementing mitigating measures and monitoring mechanisms.
4. Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
5. Good understanding of internationally accepted best practices for payment system operations.
6. Knowledge of the payment or banking industry on issues related to:
a. Card payments
b. Retail payment innovation and security
c. P2P Switch providers
d. Mobile payments
7. Good understanding of internationally accepted best practices for effective oversight of retail payments systems.
8. Knowledge of Banking laws & regulations.
9. Knowledge on financial reporting requirements and standards.
10. Knowledge on Mobile banking processes.
11. Strong IT and computer skills.
12. Security and cyber risks.
13. System performance monitoring.
14. AML, KYC and other laws.

Behavioral/ General Competencies
1. Ability to work collaboratively in a team.
2. Decision making.
3. Professionalism.
4. Communication.
5. Customer orientation.
6. Integrity and honesty and ethics.
7. Resilience.
8. Ability to drive change.
9. Building consensus and influencing.
10. Emotional Intelligence.
11. Independence and objectivity.

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