The job holder is responsible for the collection and analysis of the performance and health of payment systems in Kenya.

Technical and Operational Responsibilities
1. Review and design NPS returns templates.
2. Ensure timely submission of NPS returns.
3. Implement an integrated information system for electronic submission of NPS returns.
4. Ensure that data received is processed and required standard reports generated.
5. Design and produce periodic standard analytical reports.
6. Perform analysis and verification of Payment data.
7. Update the statistics on the CBK website.
8. Interpret data, analyze results using statistical techniques and provide ongoing reports.
9. Develop and implement a payment system database, a data collection system, data analytics and other strategies that optimize statistical efficiency and quality.
10. Acquire data from primary or secondary data sources to enhance the payment systems information.
11. Identify, analyze, and interpret trends or patterns in complex data sets.
12. Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct data errors.
13. Work with management to prioritize business and information needs.
14. Locate and define new process improvement opportunities.
15. Draft research papers and basic reports on the analysis of the data collected.
16. Perform any other duties as assigned by the Manager.

1. Bachelor’s Degree in a relevant field e.g. Mathematics, Economics or Statistics.
2. Professional qualifications and memberships are an added advantage.

At least two (2) years’ experience in Payments and Banking operations or other related area.

Technical Competencies
1. Proven working experience as a data analyst or business data analyst.
2. Strong knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
3. Adept at queries, report writing and presenting findings.
4. Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources
5. Strong SQL skills, ability to perform effective querying involving multiple tables and sub-queries.
6. Understanding of and experience using analytical concepts and statistical techniques- hypothesis development, designing tests, analysing data and drawing conclusions
7. Demonstrated experience building and leading quantitative analyses as well experience building response and risk models.
8. Knowledge and understanding of Banking laws and regulations.
9. Good understanding of Central Banking operations
10. Knowledge and understanding of economic issues both local and international.
11. Advanced IT skills
12. Experience working with large data sets and advanced analytical tools, programs, and systems.
13. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Behavioral/ General Competencies
1. Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
2. Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
3. Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
4. Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
5. Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
6. Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
7. Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
8. Resilience - Ability to withstand operational challenges and maintain momentum.
9. Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
10. Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
11. Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
12. Governance- knowledge and ability to ensure good governance practices.
13. Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
14. Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.

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