The Senior Officer, Liquidity Management and Data Analysis, Financial Institutions Operations provides efficient and effective high-quality services, in line with laid down procedures and guidelines to contribute as appropriate to the performance of the Bank’s objective of Banker to financial institutions and ensuring a stable financial system.

Strategic Responsibilities
Contribute as appropriate to the performance of the function and the overall achievement of the Bank’s strategic objectives.

Technical and Operational Responsibilities
1. Provide efficient and effective customer care.
2. Monitor daily drawdown and reversal of Intraday Liquidity Facilities (ILFs) DhowCSD and KepssRTGS Systems.
3. Verify details of CBK Overnight Lending to commercial banks (Lender of last resort/Discount Window) in DhowCSD System.
4. Effect changes to the CBK Discount Window rate in the systems as per MPC releases.
5. Update the Central Bank Rate (CBR) and the CBK Discount Window on the Central Bank website.
6. Generate reports to monitor compliance with Cash Reserve Ratio (CRR) requirements by Commercial Banks and Microfinance Banks.
7. Input details or provide first level approval of charges and penalties levied on Commercial Banks.
8. Provide first level approval for funds transfer transactions from other sections in Banking Divisions.
9. Monitor liquidity flows among the KEPSS/RTGS participants.
10. Generate reports for presentation at the MPMC meetings.
11. Participate in MPMC activities and provision of information on Banking Operations.
12. Implement MPC decisions affecting Banking Divisions.
13. Respond to correspondence/customer queries through various channels such as emails, telephone calls, and letters.
14. Escalate issues, queries and complaints from customers that may need further consultation.
15. File transactions documents.
16. Implement audit recommendations.
17. Provide input into the systems requirements during implementation of systems.
18. Participate as inputter or first level approver in the testing of systems that affect Banking functions.

Other Responsibilities
1. Audit tellers cash tills at the close of business.
2. Assist in preparation of the Banking Strategic Plan.
3. Assist in preparation of yearly budget for Financial Institutions Operations Section.
4. Provide information for input into the Training Plan.
5. Maintain working relationships with appropriate external parties including Government. departments, County Governments, commercial banks and other financial institutions.
6. Comply with the Bank policies, procedures, guidelines and internal controls.
7. Perform any other task as may be assigned from time to time.

1. Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Mathematics, Computer Science or related field of study.
2. Professional qualification in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.

Not less than three (3) years’ work experience in Banking Operations, Financial Services, Economics, Accounting or similar operations.

Technical Competencies
1. Knowledge of Banking laws and regulations.
2. Knowledge of Banking operations.
3. Accounting and financial management skills.
4. Customer care skills.
5. Change management skills.
6. Knowledge of Public Finance Management Act and regulations.
7. Knowledge of KepssRTGS and EAPS rules and procedures.
8. Knowledge of SWIFT messages formats.
9. Knowledge of core banking system.
10. Knowledge of the Government Securities operations and DhowCSD functions.
11. Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
12. Computer proficiency and knowledge of banking systems.
13. Clear understanding of economics, banking and relevant emerging issues in financial services management, Government operations and laws.
14. Risk management- ability to identify risks and develop mitigating measures.

General and Behavioural Competencies
1. Collaboration and teamwork - Ability to work collaboratively within a group of staff.
2. Quality orientation - Ability to perform tasks accurately. Adopt a disciplined approach to work and drive for closure, results, and success.
3. Communication & information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
4. Professionalism, work ethic & integrity - Ability to convey a high level of excellence and competence on delivery of duty.
5. Accountability and professional development – Ability to take and accept responsibility and outcome thereof openly and transparently.
6. Creativity and innovation - Proactively identify ways or resources through which work situations/processes can be continuously improved.
7. Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
8. Emotional Intelligence - Manages emotions in a mature and composed manner as expected of a leader.

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