The role holder assists the Head of Regional Payments and Office Administration in overseeing the implementation of regional payments initiatives to achieve integration of regional payment systems, coordinate the development and implementation of NPS strategic plan, NPS budget, and the general administration of NPS office, in support of the overall Bank’s mandate.

Strategic Responsibilities
1. Assist to coordinate the development of National Payments Systems (NPS) strategic plan and monitor the implementation of the strategic initiatives through monthly and quarterly reporting of the status.
2. Assist in coordinating the development of NPS annual budgets and its implementation through monthly, quarterly and annual reporting.
3. Assist to coordinate the implementation and response to strategic regional initiatives for East African Community (EAC0, Common Market for East and Southern Africa (COMESA) regions and the Association of African Central Banks (AACB).
4. Coordinate and report on the status of implementation of Monetary Affairs Committee (MAC) directives related to payment systems and report on the status on a quarterly basis.

Technical and Operational Responsibilities
1. Oversee the performance of the two regional payments systems, the East African Payment System (EAPS) and the Regional Electronic Payment and Settlement System (REPSS) and report on their performance to the relevant regional oversight bodies i.e. MAC and COMESA Committee of Governors for EAPS and REPSS respectively.
2. Monitor the implementation of Bank projects funded by development partners.
3. Coordinate the preparation of NPS annual budget and monitor its execution through procurement plans and monthly variance reports.
4. Supervise the use of office equipment in liaison with ITD and GSD.
5. Coordinate review of the NPS operations manual.
6. Coordinate implementation of performance management framework in NPS.
7. Oversee the operations of NPS Records and Registry.

Other Responsibilities
1. Coordinate induction and placement of new staff in the Division.
2. Coordinate the management of NPS supplies from central stores.
3. Mentor, coach and mobilize the Regional Issues and Admin team to achieve planned objectives.
4. Coordinate the training matters of staff in PSO in liaison with HR to ensure that training needs assessment is carried out and equitable distribution of training opportunities.

1. Bachelor’s degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science or related field of study.
2. Professional qualifications in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.

Not less than eight (8) years’ work experience in Payments & Banking Operations, Financial Services, Economics, Accounting or similar operations, with four (4) years in a supervisory capacity.

Technical Competencies
1. Good understanding of national and regional payment systems issues.
2. Good understanding of financial reporting requirements and standards.
3. Accounting/finance knowledge.

Behavioral/ General Competencies
1. Leadership and people management including performance management, coaching & mentoring.
2. High level interpersonal and cross-cultural skills, including ability to build consensus, alliances and collaborative relationships with sensitivity to diversity.
3. Critical & analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
4. Project management skills.
5. Organisational and administrative skills.
6. Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.
7. Ability to consider emerging trends, developments and long-term opportunities and align organisational requirements with desired outcomes.
8. Strategic thinking and decision making.
9. Independence of thought and objectivity.
10. Professionalism, integrity and honesty in line with CBK values.
11. Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
12. Ability to withstand strategic and operational challenges and maintain momentum.
13. Emotional intelligence.
14. Customer orientation.
15. Risk management- ability to identify departmental risks and develop mitigating measures
16. Governance- knowledge and ability to ensure good governance practices.
17. Ability to manage multiple stakeholders and drive change.

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