The role of this job is to facilitate and ensure efficient and effective reconciliation of Banking Services accounts in line with the guidelines from Enterprise Risk Management Division. The job holder will also oversee the formulation and implementation of the Banking Services Strategy and associated budgets.

Technical and Operational Responsibilities
1. Perform KEPSS -T24 Reconciliation for all commercial banks’ accounts (KES, DFCC and EAPS) as follows.
2. Prepare daily KEPSS -T24 Reconciliation dashboards for all commercial banks’ accounts (KES, DFCC and EAPS,).
3. Identify items causing differences in commercial banks balances between KEPSS and T24 System.
4. Prepare daily consolidated KEPSS-T24 reconciliation reports.
5. Communicate to other business areas to resolve KEPSS-T24 reconciliation items.
6. Perform Daily Reconciliation for Banking Office Payments Account (BOPA).
7. Prepare Daily Reconciliation report for (BOPA) to identify stale cheques and items causing differences.
8. Communicate items causing differences in BOPA to the relevant Office.
9. Communicate stale cheques details to Cash Section for follow up and cancellation.
10. Perform reconciliation for Banking Services Internal Suspense Accounts.
11. Prepare daily reconciliation reports for Banking Services Internal suspense accounts to identify items causing differences.
12. Communicate items causing differences in Banking Services Internal accounts to the relevant offices for action.
13. Respond to queries from Finance Department and other business areas to resolve
reconciliation differences.
14. Preparation and monitoring of Divisional budget.
15. Collate data and information for preparation of annual budget for Banking Services Division.
16. Prepare monthly budget variances reports.
17. Prepare quarterly CAPEX budget reports.
18. Provide input in developing of underlying processes, reports, and systems to facilitate ongoing improvement in efficiency and quality of reconciliation processes.
19. Comply with operational, security and control policies/ procedures, preventing fraud and loss to the bank.
20. Collate information to monitor implementation of strategic initiatives for Banking Services Division.
21. Preparations of ad hoc and periodic reports on activities related to the role and share with the supervisor in a timely manner.
22. Coordinate with stakeholders.
23. Adhere to the bank policies, procedures, guidelines, and related standards.
24. Assist in coordinating Performance Management (PMAS) activities in the Department.
25. Collate Mid-term performance assessments for Banking Services Division.
26. Collate End-Year performance appraisals for Banking Services Division.
27. Offer Branches support on reconciliations and risk management.
28. Escalate issues, queries and complaints that may need further consultation to the Section Head.
29. Audit tellers cash balances at the close of business.
30. Perform any other duties & responsibilities assigned by the supervisor.

1. Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Mathematics, Computer Science, or related field of study.
2. Professional qualification in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.

At least two (2) years’ work experience in reconciliations in a Banking Operations, Financial Services, Economics, Accounting, or similar operations. Level

Technical Competencies
1. Knowledge of Banking laws and regulations.
2. Knowledge of Banking operations.
3. Accounting and financial management skills.
4. Customer care skills.
5. Change management skills.
6. Knowledge of Public Finance Management Act and regulations.
7. Knowledge of Treasury guidelines on signing instructions for National and County Governments.
8. Computer proficiency and knowledge of banking systems e.g., core T24 and T24 Internet Banking.
9. Clear understanding of economics, banking, and relevant emerging issues in financial services management.

Behavioural/ General Competencies
1. Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
2. Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
3. Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
4. Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
5. Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
6. Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
7. Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
8. Resilience - Ability to withstand operational challenges and maintain momentum.
9. Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
10. Building consensus and influencing
11. Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.

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