The role holder is responsible for conducting risk-based prudential and market conduct supervision for Payment Service Providers (PSPs). The role holder will be guided by the National Payment system laws and the oversight risk-management framework. The role holder will analyze and assess the level of compliance and risk inherent to PSPs with the aim of ensuring that the National Payment System is safe, sound and secure.

Technical and Operational Responsibilities
1. Analyse Retail payments system (RPS) including i.e. ACH, EFT, Cards, Mobile Payments and Pesalink.
2. Carry out assessments of Retail payments systems against BIS core principles and set standards.
3. Preparation of oversight reports RPSs e.g. Monthly reports, Quarterly and Annual reports.
4. Prepare management reports i.e. Stability Report and the FISC Report.
5. Determine data requirements and relevant returns to facilitate oversight of PSPs.
6. Conduct online monitoring of PSPs transactions.
7. Coordinate responses to audit and risk management queries.
8. Undertake on- site oversight examination/off-site surveillance of RPSs.
9. Recommend enforcement action for non-compliance with NPS Act and Regulations.
10. Assess compliance with AML/CFT requirements.
11. Identify infrastructures that meet the criteria for FMIs for purposes of designation.
12. Prepare incident report and recommend action.
13. Receive and review complaints/enquiries on a payment system/product from customers/users.
14. Continuously/periodically monitor implementation of recommendations made to rectify or enhance certain critical functions or areas highlighted during on-site oversight.
15. Identifying weaknesses and action points in the operation of payment systems.
16. Prepare inspection program, develop pre-inspection template and risk assessment matrix template.

Other Responsibilities
1. Performing any other duties as assigned by Manager and the Assistant Director

1. Bachelor’s Degree in a relevant field e.g. Information Technology, Economics, Computer Science, or Business Administration.
2. Professional qualifications and memberships are an added advantage.

At least five (5) years’ experience working in NPS, cyber risk and/or other similar roles.

Technical Competencies
1. Knowledge of the payment or banking industry on issues related to:
a. Card payments
b. Retail payment innovation and security
c. P2P Switch providers
d. Mobile payments
2. Good understanding of internationally accepted best practices for effective oversight of retail payments systems.
3. Knowledge of Banking laws & regulations.
4. Knowledge on financial reporting requirements and standards.
5. Knowledge on Mobile banking processes.
6. Finance Analysis.
7. Risk Assessment Management framework.
8. Analytical skills and creative thinking skills.
9. Computer skills.
10. Security and cyber risks.
11. System performance monitoring.
12. AML, KYC and other laws.

Behavioural/ General Competencies
1. Ability to work collaboratively in a team.
2. Decision making.
3. Professionalism.
4. Communication.
5. Customer orientation.
6. Integrity and honesty and ethics.
7. Resilience.
8. Mentoring and coaching.
9. Ability to drive change.
10. Building consensus and influencing.
11. Emotional Intelligence.
12. Independence and objectivity.

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