Deputy Manager, Clearing Operations in Payments Services Operations Division, Banking and Payment Services Department

Closing Date: Monday, 18 May 2026 at 5.00 p.m.

Job Purpose

The role holder is responsible for assisting the Head of Clearing Operations in overseeing the operations of the Automated Clearing House, which includes providing clearing and settlement services to commercial banks, switches, Government, Ministries, Departments and Agencies.

Key Duties and Responsibilities

Strategic Responsibilities
1. Deliver efficient and effective clearing and settlement services whilst continually adhering to high procedural and regulatory standards.
2. Contribute as appropriate to the performance of other functions and to the overall achievement of the Bank’s strategic objectives.
3. Work effectively as part of the Clearing Operations team to deliver on the Key Result Areas and demonstrate competencies of his/her role.

Technical and Operational Responsibilities
1. Ensure the smooth operation of the Automated Clearing House.
2. Ensure compliance by ACH participants to KBA Standards and Regulations.
3. Approve Clearing Voucher/Return codes.
4. Review and approve Bank and Branches codes.
5. Coordinate ACH System maintenance and upgrades.
6. Supervise processing of Outward cheques, Inward cheques, and cheque verification.
7. Supervise processing of Outward EFTs (unpaid EFT credits), and Inward EFTs Credits.
8. Supervise processing of Domestic Foreign Currency Cheque Clearing (DFCCC).
9. Supervise the processing of Non-CTS compliant cheques.
10. Monitors Banks’ DFCC Guarantees.
11. Supervise MICR cheque readers system.
12. Monitor settlement of Payment Switch Operators (PSOs) net settlements instruction (NSI) files in KEPSS. (Kenswitch Ltd, Integrated Payment Services Ltd {IPSL} and Interswitch Kenya Ltd.).
13. Provide support to clearing participants’ branches clearing operations.
14. Prepare summary reports of weekly and monthly clearing activities.
15. Attend KBA Clearing House Committee monthly meetings as the alternate to the Head of Clearing Section.

Qualifications

1. Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Mathematics, Computer Science, or related field of study.
2. Professional qualification in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.

Work Experience

Not less than five (5) years’ work experience in Banking Operations, Financial Services, Economics, Accounting, or similar operations.

Competencies

Technical Competencies
Knowledge and Experience:
1. Knowledge of Banking laws and regulations.
2. Knowledge of Banking operations.
3. Accounting and financial management skills.
4. Customer care skills.
5. Change management skills.
6. Knowledge of Public Finance Management Act and regulations.
7. Knowledge of Treasury guidelines on signing instructions for National and County Governments.
8. Computer proficiency and knowledge of banking systems e.g., core T24 and T24 Internet Banking.
9. Clear understanding of economics, banking, and relevant emerging issues in Financial services management.

Behavioural/ General Competencies
1. Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
2. Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
3. Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
4. Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
5. Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
6. Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
7. Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
8. Resilience - Ability to withstand operational challenges and maintain momentum.
9. Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
10. Building consensus and influencing.
11. Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.

Candidates are requested to note that:

  • INCOMPLETE applications will not be considered.
  • Only shortlisted candidates will be contacted.

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